Erik W

I have an ongoing claim for housing benefit, but this can be difficult when things like the rent amount payable changes as you have to fill in forms and send documents that they already have on record, which then causes delays in payments.

The biggest thing for me is wanting to move home to a quieter area that my daughter is grown up. To move or exchange properties to a different area would mean making a new claim for benefits, which would ultimately mean switching to universal credit. This makes it extremely difficult as on top of moving expenses, there would be a delay in receiving the first payment, which would push me into debt, that I simply can not afford.